1. Objective

This policy applies to all processing of personal data carried out by My Mind My Time and has the objective of informing the user regarding the way in which My Mind My Time carries out the processing of personal data (including details of the type of personal data collected and the purpose of processing) and regarding the rights of the user in relation to their personal data.

  1. Contact – How can I contact?

In case of having any questions about the Privacy Policy, the user can contact My Mind My Time through the following means by sending an email to the address: info@mymindmytime.co.uk

  1. Processing identification – How do we collect personal data?

In compliance with current regulations on the protection of personal data, especially:

  • Regulation (EU) 2016/679 of the European Parliament and Council, dated April 27, 2016 on the protection of natural persons regarding the processing of personal data and the free circulation of these data (hereinafter, the ‘GDPR’).

My Mind My Time collects personal data in its possession when the user:

  • (i). completes the forms of mymindmytime.co.uk (‘Site’);
  • (ii). completes a printed form;
  • (iii). sends an email or communicates by phone
  1. Personal Data Collected – What personal data do we collect?

My Mind My Time collects information when visiting their web page, and mainly by completing its registration forms.

The following data is collected: full name, email, phone number, address and credit information.

As a rule, when personal data is requested to use a service or access certain content, its delivery will not be mandatory, except for those cases where it is specifically indicated that it is data required for the provision of the service. In this case, the user may freely choose not to register and/or not to contract the services.

The user declares and guarantees that all the data provided by him are true and correct and undertakes to keep them updated. The changes may be communicated to the Data Protection Delegate or to the address indicated in Section 2 hereof.

Likewise, the user acknowledges that the data required by My Mind My Time are necessary, adequate, and not excessive to carry out the purposes expressed in Section 5 hereof, which would be impossible to fulfill if said data are not provided.

Any false or inaccurate statement that occurs as a result of the information and data given, as well as the damages that such information may cause, will be the responsibility of the user.

  1. Purpose – What do we use personal data for?

The personal data requested to the user will be used for the following purposes:

  • To provide our Service and fulfill your requests. We use your information to provide and maintain our Service, to process and fulfill your requests, to communicate with you about your use of our Service or changes to our Service, to respond to your inquiries, and for other customer service and business administration purposes.
  • Personalization. We use your information to tailor the content and information that we may send or display to you, to offer location customization, and personalized help and instructions, and to otherwise personalize your experience while using the Service. For example, if you allow us to collection geolocation data, we use this information to deliver content that is around your specific location and identify business location/listings around your location.
  • Research and reporting. We may use your information to administer surveys and questionnaires (online and offline) for research and reporting purposes to help us better serve individuals by learning more about their needs and the quality of the products, services, and educational information we provide. The survey responses may be utilized to determine the effectiveness of our Service, various types of communications, advertising campaigns and/or promotional activities.
  • Combining information. We (and our third party business partners on our behalf) may merge, co-mingle, or otherwise combine information, including your personal information, in furtherance of the purposes described above.
  • To comply with legal obligations. We may use your information to comply with our legal obligations or to exercise or defend our rights or the rights of a third party, including complying with law enforcement or government authority requests and participating in compliance audits.
  • To protect us and others. We may use your information where we believe it necessary to investigate, prevent, or take action regarding suspected or actual illegal activities, fraud, situations involving potential threats to the safety of any person or to otherwise enforce this Policy, our Terms and Conditions, and the integrity of the Service.
  • Deidentified data. We may also deidentify or anonymize your data in such a way that you may not reasonably be re-identified by us or another party, and we may use this deidentified data for any purpose permitted under applicable law. To the extent we deidentify any data originally based on personal information, we will maintain and use such data in deidentified form and will not attempt to reidentify the data.

The data subject to treatment will not be used for purposes other than or incompatible with those mentioned above and that motivated its collection. Notwithstanding the foregoing, it is stated that the recorded data may be used, in addition to the purposes for which it was expressly collected, for the purpose of carrying out statistics, managing incidents or conducting market studies. However, in the event that personal data is processed for a purpose other than that initially specified when collecting said data, a compatibility analysis will be carried out by My Mind My Time in accordance with applicable regulations. The processing will only be authorized if the original purpose is compatible with the new purpose or allowed in accordance with an independent legal basis. In these cases, the user will be informed of the changes in purpose or legal justification for the processing of their data.
We remind the user that they can oppose the sending of commercial communications (unsubscribe) and stop receiving emails from My Mind My Time, reliably notifying My Mind My Time, which will proceed to interrupt in the shortest possible time after receiving such communication. For this purpose, it may send an email to the address indicated in Section 2, a postal mail addressed to the address indicated in Section 2 hereof, or directly follow the unsubscribe instructions detailed at the end of each email of My Mind My Time.

  1. How do we use your information?

We will use the information we collect about you for the following purposes:

  • Administration info
  • Testimonials
  • Support
  • Site protection
  • Dispute resolution

If we want to use your information for any other purpose, we will ask for your consent and use your information only when we receive your consent and then only for the purpose(s) for which consent will be granted, unless we are required by law to do otherwise.

We will retain your personal information with us for an unspecified amount of time after user accounts remain idle or for as long as necessary to fulfil the purposes for which it was collected, as detailed in this Privacy Policy.

  1. Consent

By providing personal data to My Mind My Time, the user declares to accept its processing fully and without reservation by My Mind My Time. The user gives his/her free, express and informed consent to My Mind My Time’s use of the data collected for the purposes indicated in Section 5, as well as its incorporation into a My Mind My Time database.

The My Mind My Time carries out the processing of legitimised user data: (i) the contracting of My Mind My Time services by the user, in accordance with the terms and conditions that are made available to the user at the end of the completion of the service request form (prior to possible contracting) and which the user (after reading them), and if the user agrees, can accept by ticking the box that has been included for this purpose; and (ii) the free, informed and unambiguous consent of the user, made after reviewing this privacy policy, where My Mind My Time informs you of the processing it will carry out with your data, and if you agree, by ticking the box that has been included for this purpose in the service request form. Data processing that is not covered by any of the above legal bases will be carried out if My Mind My Time considers it necessary to protect a legitimate interest and only if it does not infringe the fundamental rights and freedoms of the user.

  1. Validity – How long do we keep it?

The data will be destroyed or archived when it is no longer strictly necessary or relevant for the purposes described in Section 5 above. In particular, personal data will be kept for as long as the business relationship is in force (and to the extent that you have not previously requested their deletion) and for as long as obligations, indemnities and/or liabilities may arise under the business relationship or for the services provided.
My Mind My Time informs you that it will retain information essential to identify the origin of the data stored for the duration of the client’s relationship with My Mind My Time and/or revocation of the user’s consent in accordance with the information in Section 5 of this Privacy Policy and/or as long as required by applicable law.

  1. Confidentiality / Assignment / International Transfer – Do we disclose data to third parties?

My Mind My Time will keep collected personal data private and confidential, and will not use it for purposes other than those set out in Section 5 hereof. My Mind My Time requires its employees and third parties providing services that access the contents of the databases to sign confidentiality and personal data processing agreements (or include such obligations in the service agreements it signs with such providers, as indicated in the following paragraph).

The user’s personal data collected by My Mind My Time will not be transferred, sold, exchanged, transmitted and/or communicated to third parties outside My Mind My Time without the user’s consent, except for legal obligation and/or for the purpose of providing the services to the user. This does not include certain employees and service providers enabling My Mind My Time to keep the Site operational, fulfil the objectives set out in Section 5 of this document and/or provide services to the user, who have undertaken the obligation to maintain the confidentiality of the data provided and undertake to comply with applicable regulations on the protection of personal data, at the time of contracting. Contracts with service providers stipulate the purpose, scope, content, duration, nature and purpose of data processing, the type of personal data, the categories of data subjects and the obligations and responsibilities of My Mind My Time and contracted third parties.

In particular: My Mind My Time may share the personal information provided with parent companies, affiliates, subsidiaries, related companies and/or intermediaries related to My Mind My Time.

My Mind My Time may share certain user-provided personal information internally within My Mind My Time, with certain departments, such as administration, marketing, or IT.

  • In certain cases, My Mind My Time transfers personal data based on legitimate interest and the economic and technical advantages associated with the use of specialized providers. In this sense:
    • Google Analytics. My Mind My Time utilizes Google Analytics for website analytics. This integration involves Google collecting the user’s IP address and usage data. Users can refer to the privacy policy and other legal information of Google Analytics by visiting the following link:https://policies.google.com/privacy
    • Google Fonts. My Mind My Time incorporates Google Fonts to enhance the visual aesthetics of the Site. This integration may result in Google collecting information about the user’s device and usage. Users can review the privacy policy and additional legal details of Google Fonts by visiting the following link:https://policies.google.com/privacy
  1. Security – How do we ensure data security?

My Mind My Time declares its intention to adopt the necessary technical and organisational measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of RGPD in order to prevent its tampering, loss, consultation or unauthorised processing.

My Mind My Time does not guarantee absolute privacy when using the Site, since the possibility that unauthorised third parties may have knowledge of it cannot be excluded. The user acknowledges that the existing technical means that provide security are not impregnable and that even when all reasonable security precautions are taken, it is possible to suffer manipulation, destruction and/or loss of information. In the event that a security incident is detected and entails a significant risk to the data owner, such event will be reported without delay to the competent control authority, together with the corrective and remedial measures implemented and/or to be implemented.

My Mind My Time is not responsible for the loss or deletion of data by users. Similarly, My Mind My Time accepts no responsibility for possible damage caused by computer viruses.

Finally, the user must also take measures to protect their information. My Mind My Time insists that you take every precaution to protect your personal information while on the Internet. At the very least, it is advisable to change your password periodically, using a combination of letters and numbers, and to make sure you are using a secure browser.

© 2026 My Mind My Time. All rights reserved.

Thanks!

We've received your message. We'll be in touch soon to discuss whether My Mind My Time is right for you. Thank you for your interest.

Get in touch.

If you feel you could benefit from our counselling services, please don't hesitate to get in touch with us. My Mind My Time prioritises client safety and security above all, and will only use your details to discuss potential therapy services under strict confidentiality.
I do not provide emergency mental health support and my contact details are not to be used for this purpose. If you need urgent support, please check our emergency page for options.